Medicare has recently amended the rules regarding Telehealth consultations so we are no longer offering fully bulk-billed Telehealth services. We will continue to offer Telehealth appointments, however please note in some circumstances the doctor may ask you to come in to the clinic.
We will continue to bulk-bill Aged Pensioners and children under 12 during standard business hours and those with COVID/respiratory symptoms. Discounts, where eligible (for students and Health Care Card holders etc), still apply.
Telehealth phone and video appointment fees will be in line with our standard face-to-face appointments. Medicare rebates do apply if you have visited our clinic in the past 12 months.
All patients not eligible to be bulk-billed will be required to pay the full private fee on the day of a Telehealth appointment, just as they would for a face-to-face appointment.
As usual, all billing is at the discretion of our doctors.
Telehealth is for:
- Referrals, scripts and medical certificates
- All care plans
- Chronic Disease Management
- Asthma Action Plan (except Peak Flow for intial consultation)
- Diabetes cycle of care
- Mental health care plans and reviews
5. What health concerns CAN’T I have a Telehealth consult for?
Telehealth is not for:
- Patients requiring physical examination (may have Telehealth first to determine need to come in)
- Pregnant mothers in last trimester
- New baby checks and post natal checks
- Trauma, lacerations, cuts, sprains etc
6. How does a video consult work?
* You don’t need to download any software or special programs